New Patients

To understand what to expect for your child's first visit to our practice, please read through this page.

Our Mission

Our practice is working together to build lifelong relationships between our staff and our patients by consistently providing our patients with compassion, excellence and value. To fulfill this mission, we are committed to:

  • Improving the lives of the children we serve by providing quality care in a child-centered environment.
  • Listening to our young patients and their families who we are privileged to serve.
  • Guiding our patients along a path of optimal health and wellness.
  • Continually pursuing excellence at all levels through continuing education.

What to bring to your first visit?

We work hard to ensure that your child receives prompt medical care in a comfortable, child-friendly office setting. To help expedite the first appointment, we ask that you please bring your child's immunization records and be prepared to complete paperwork regarding your family medical history, your child's medical history, and medical aid or insurance information.

New Babies

Dr Bisiwe will typically see your newborn 2-3 days after leaving the hospital.

The hospitalist or neonatologist caring for your newborn in the hospital will give you exact instructions on when to follow up after discharge.

At this first newborn visit, Dr Bisiwe will give your baby a wellness exam while looking for signs of jaundice; feeding problems; and weight loss. You will also have the opportunity to ask questions or address any concerns with the doctor.

We look forward to meeting your new baby!

What to Expect

On the day of your child's first visit to our office, we recommend arriving a few minutes early. This allows extra time for finishing up any registration forms and ensures you have plenty of time to get acquainted with our staff and office. We look forward to meeting you and joining with you to help your child maintain optimal health.